They Keep Calling After I Told Them to Stop
A written cease-and-desist under FDCPA §1692c(c) is a hard line. Contact after they receive it is no longer a gray area — it is a per-contact FDCPA violation.
What the collector is allowed to do after a cease-and-desist
- • Send a single written notice confirming they will stop contacting you
- • Send a single written notice informing you of a specific action they intend to take (e.g., filing a lawsuit)
- • Nothing else. No calls. No letters. No texts. No third-party contact.
Why these are strong cases
The certified mail return receipt proves the collector received the cease-and-desist on a specific date. Any contact after that date is easy to prove and hard for the collector to defend. Courts often treat these as willful violations and award the full statutory cap plus emotional-distress damages.
What to gather
1. A copy of your cease-and-desist letter + the return receipt
If you sent it yourself, the green card proves delivery. If you didn't send one, we'll send it now — and the clock starts from that delivery date.
2. Every contact after the delivery date
Phone logs, screenshots, voicemails, letters, texts. Each one is a separate violation.
3. Ask a consumer-rights lawyer about a claim
A lawyer licensed in your state can assess the communications, filing deadline, potential remedies, and fee arrangement.
They're Still Calling After You Told Them to Stop?
We accept inquiries nationwide. Eligible California matters may qualify for limited creditor outreach; court work and out-of-state matters may need independent local counsel.