Sued by Alorica / Expert Global Solutions? Learn the Next Steps and Get a Free Review
Alorica, formerly known as Expert Global Solutions (EGS), is one of the largest debt collection outsourcing companies in the world. They collect on behalf of major banks, credit card companies, and government agencies. In 2013, the FTC settled with EGS for $3.2 million — the largest robocall settlement at the time — for making illegal robocalls to consumers' cell phones while collecting debts.
Type
Collection Agency
Common Debt Types
credit card, medical, government, student loan
Common FDCPA Violations by Alorica / Expert Global Solutions
Making illegal robocalls to consumers' cell phones without consent
Calling consumers at unreasonable hours
Continuing to call after consumer requested calls to stop
Disclosing debt information to third parties
Misrepresenting the consequences of not paying
Your Situation With Alorica / Expert Global Solutions
If Alorica / Expert Global Solutions Has Not Sued You Yet
You have more leverage. Act now — this is the best time to negotiate.
- Pre-suit negotiations typically get better settlements
- A timely written validation request may be available
- Statute of limitations may bar the debt entirely
If Alorica / Expert Global Solutions Has Already Filed a Lawsuit
Do not wait. The collector expects 70-80%, but we still push for less.
- You typically have a 30-day response deadline
- Missing the deadline can result in a default judgment
- Attorney negotiation still reduces the amount significantly
What the Free Review Covers
- Location and court status. Tell us your state, whether you have been sued, and every deadline shown on the papers.
- Account and document check. We identify the collector, account, current balance support, and communications you can provide.
- Scope decision. Eligible California matters may qualify for limited written creditor outreach through Lion Legal, P.C.
- Court boundary. StopCollectors does not prepare or file an Answer, appear in court, monitor a docket, or protect a deadline.
- Nationwide routing. An out-of-state or court matter may need self-help, legal aid, or an independent local lawyer. Any referral requires your permission and is not guaranteed.
Your Rights When Sued by Alorica / Expert Global Solutions
Right to demand proof they own the debt
Right to dispute the amount claimed
Right to raise statute of limitations defense
Right to damages for FDCPA violations
Sued by Alorica / Expert Global Solutions in Your State?
Frequently Asked Questions About Alorica / Expert Global Solutions
Who is Alorica?
Alorica (formerly Expert Global Solutions / EGS) is a large outsourcing company that provides debt collection services for major creditors. They have been subject to major FTC enforcement actions.
Is it illegal for Alorica to robocall me?
Yes. Using automated dialing systems or prerecorded messages to call cell phones without prior consent violates the TCPA. Alorica paid $3.2 million in FTC fines for this practice.
Can I sue for robocalls?
Yes. Under the TCPA, you can recover $500 per unauthorized robocall, and up to $1,500 per call if the violation was willful. This can add up quickly if you received many calls.
How do I stop Alorica from calling?
Send a written cease-and-desist letter via certified mail. Also, do not answer calls from unknown numbers — let them go to voicemail to document the calls.
Reviewed by Ariella, Esq. This information is for educational purposes and does not constitute legal advice.
Get Your Free Alorica / Expert Global Solutions Case Review
We accept inquiries nationwide. Eligible California matters may qualify for limited creditor outreach; court work and out-of-state matters may need independent local counsel.