Sued by Alorica / Expert Global Solutions? We'll Help You Respond and Push for Less
Alorica, formerly known as Expert Global Solutions (EGS), is one of the largest debt collection outsourcing companies in the world. They collect on behalf of major banks, credit card companies, and government agencies. In 2013, the FTC settled with EGS for $3.2 million — the largest robocall settlement at the time — for making illegal robocalls to consumers' cell phones while collecting debts.
Type
Collection Agency
Common Debt Types
credit card, medical, government, student loan
Common FDCPA Violations by Alorica / Expert Global Solutions
Making illegal robocalls to consumers' cell phones without consent
Calling consumers at unreasonable hours
Continuing to call after consumer requested calls to stop
Disclosing debt information to third parties
Misrepresenting the consequences of not paying
Your Situation With Alorica / Expert Global Solutions
If Alorica / Expert Global Solutions Has Not Sued You Yet
You have more leverage. Act now — this is the best time to negotiate.
- Pre-suit negotiations typically get better settlements
- If you are within 30 days of first contact, we send a debt validation letter
- Statute of limitations may bar the debt entirely
If Alorica / Expert Global Solutions Has Already Filed a Lawsuit
Do not wait. The collector expects 70-80%, but we still push for less.
- You typically have a 30-day response deadline
- Missing the deadline can result in a default judgment
- Attorney negotiation still reduces the amount significantly
How We Handle Alorica / Expert Global Solutions Cases
- Free case review. Tell us about the debt and whether you have been sued. We check the statute of limitations, screen for FDCPA violations, and determine if debt validation applies — at no cost.
- Debt validation (if applicable). If you are within 30 days of Alorica / Expert Global Solutions's first contact, we send a debt validation letter via certified mail. This forces them to pause collection and prove the debt is valid.
- We evaluate your defenses. Common defenses against Alorica / Expert Global Solutions include statute of limitations, lack of standing, incorrect amount, and FDCPA violations.
- You approve, we send. We prepare your response and settlement offer for Alorica / Expert Global Solutions with your applicable defenses and financial circumstances built in; you review and sign, and we send it on your behalf.
- Written settlement agreement. We get everything in writing before you pay — exact amount, payment deadline, dismissal with prejudice (if sued), and full release of claims.
- FDCPA violations flagged. If Alorica / Expert Global Solutions broke the law, you may be entitled to damages — we help you document it and can connect you with a licensed attorney to pursue a claim.
Your Rights When Sued by Alorica / Expert Global Solutions
Right to demand proof they own the debt
Right to dispute the amount claimed
Right to raise statute of limitations defense
Right to damages for FDCPA violations
Sued by Alorica / Expert Global Solutions in Your State?
Frequently Asked Questions About Alorica / Expert Global Solutions
Who is Alorica?
Alorica (formerly Expert Global Solutions / EGS) is a large outsourcing company that provides debt collection services for major creditors. They have been subject to major FTC enforcement actions.
Is it illegal for Alorica to robocall me?
Yes. Using automated dialing systems or prerecorded messages to call cell phones without prior consent violates the TCPA. Alorica paid $3.2 million in FTC fines for this practice.
Can I sue for robocalls?
Yes. Under the TCPA, you can recover $500 per unauthorized robocall, and up to $1,500 per call if the violation was willful. This can add up quickly if you received many calls.
How do I stop Alorica from calling?
Send a written cease-and-desist letter via certified mail. Also, do not answer calls from unknown numbers — let them go to voicemail to document the calls.
Reviewed by Ariella, Esq. This information is for educational purposes and does not constitute legal advice.
Get Your Free Alorica / Expert Global Solutions Case Review
We prepare your response and settlement offer for Alorica / Expert Global Solutions; you review and approve everything. Free case review — no obligation.