Sued by Portfolio Recovery Associates in Virginia? Here's What to Do Next

2015 · consent order

$27M total ($19M consumer refunds + $8M civil penalty)

CFPB found that PRA collected on unsubstantiated debt, filed misleading affidavits in debt-collection lawsuits, misrepresented its intent to prove debts if contested, and sued consumers on time-barred debts.

CFPB source

2023 · consent order

$24M+ total ($12.18M consumer redress + $12M civil penalty)

CFPB found that PRA violated the 2015 order by continuing to collect on unsubstantiated debt, suing without required documentation, suing on time-barred debt, and failing to investigate consumer disputes in its credit reporting.

CFPB source

Statute of Limitations Defense

In Virginia, the statute of limitations for credit card debt is 5 years. If your last payment was more than 5 years ago, the debt is time-barred. Portfolio Recovery Associates has been the subject of CFPB findings related to suing on time-barred debts — check your dates carefully and raise the SOL defense in your Answer.

Lack of Standing / Chain of Title

As a debt buyer, Portfolio Recovery Associates must prove they actually purchased your specific account. Demand the complete chain of title — the purchase agreement, bill of sale, and assignment documents. In Virginia courts, failing to produce this documentation can result in dismissal.

Challenge the Amount

Demand a complete accounting from the original creditor's last statement through the current claimed balance. Any unauthorized fees, post-charge-off interest, or collection costs not in the original agreement should be disputed line by line.

Virginia Wage Garnishment Exemptions

Greater of 75% of disposable earnings or 40x federal minimum wage exempt.

Virginia Consumer Protection Act

In addition to the federal FDCPA, Virginia's Virginia Consumer Protection Act may provide additional protections and remedies against Portfolio Recovery Associates's collection practices.

Virginia Court System

General district court handles cases up to $25,000. Circuit court for larger amounts. Filing fees in Virginia typically range $40-$250.

Who is Portfolio Recovery Associates?

Portfolio Recovery Associates (PRA) is a major debt buyer owned by PRA Group, Inc. They purchase defaulted consumer debts from banks and credit card companies and pursue collection through calls, letters, credit reporting, and lawsuits.

Has PRA been in trouble with regulators?

Yes. In 2015, the CFPB ordered PRA Group to pay $108 million for using litigation tactics that violated the law, including suing consumers without verifying debts and collecting debts that were not owed.

Can I beat a PRA lawsuit?

Yes. Many PRA lawsuits can be successfully defended by challenging their standing to sue, demanding proof of the chain of title, raising statute of limitations defenses, and challenging the accuracy of the amount claimed.

What should I do if PRA contacts me?

Request debt validation in writing within 30 days of their first contact. Do not acknowledge the debt or make any payments, as this could restart the statute of limitations in some states. Consider consulting with a consumer rights attorney.

Can PRA garnish my bank account?

Only after obtaining a court judgment. If PRA sues you and you do not respond, they will get a default judgment that allows wage garnishment and bank levies in most states. Filing your Answer is the critical first step to prevent this.

How long to respond in Virginia?

21 days from service.

What is the SOL in Virginia?

5 years for written contracts. 3 years for oral contracts.

Can wages be garnished?

Yes. 40x minimum wage exemption provides some protection.

Where are cases filed?

General district court up to $25,000. Circuit court for larger amounts.

What is the statute of limitations on credit card debt in Virginia?

Virginia's statute of limitations on a written contract, which includes most credit card cardholder agreements, is five years under Va. Code § 8.01-246(2). For oral contracts, it is three years. For installment loans, the clock generally starts ticking on each missed payment, although most courts treat the full balance as due once the lender accelerates the loan. For out-of-state creditors, Virginia's borrowing statute, Va. Code § 8.01-247, applies the limitations period of the state where the cause of action arose if that period is shorter than Virginia's. Many credit card cardholder agreements designate a different state's law (often Delaware, South Dakota, or Utah), which can result in a shorter limitations period being applied. If you are sued on a debt past the applicable limitations period, you should raise statute of limitations as an affirmative defense in your answer. The defense is waived if not raised. Making a payment or written promise on an old debt can restart the clock.

How much of my wages can a debt collector garnish in Virginia?

After a judgment, Virginia follows the federal garnishment cap under Va. Code § 34-29. A creditor can take the lesser of 25% of your disposable earnings or the amount by which your weekly disposable earnings exceed 30 times the federal minimum wage. Disposable earnings means what is left after legally required deductions like federal and state taxes and Social Security. Virginia does not provide enhanced wage protections beyond the federal floor for general consumer debts. Child support, taxes, and federal student loans can be garnished at higher amounts under federal law. Virginia law also exempts certain categories of income entirely from garnishment, including Social Security, SSI, veterans benefits, unemployment compensation, and most retirement benefits. You can file a motion to claim exemptions using the form provided with the garnishment notice. Active-duty servicemembers have additional protections under the federal Servicemembers Civil Relief Act.

Can I be sued in a Virginia county where I do not live?

Generally no. Under Va. Code § 8.01-262, venue in most consumer debt collection cases is proper only where the defendant resides, where the cause of action arose, or where the contract was made or to be performed. For consumer credit transactions, federal FDCPA § 1692i goes further, requiring the collector to sue you in the judicial district where you signed the contract or where you reside at the time the lawsuit is filed. If a debt collector sues you in the wrong Virginia general district court or in a county where you have no connection, you can raise improper venue in a motion to transfer venue filed before or with your responsive pleading. Improper venue is also potentially an FDCPA violation entitling you to statutory damages and attorney fees. Make sure to check the court address on the summons and compare it to your current residence and the place the contract was made before filing your answer.

What is the Virginia Consumer Protection Act and how can it help?

The Virginia Consumer Protection Act, Va. Code § 59.1-196 et seq., prohibits fraudulent acts and practices by suppliers in connection with consumer transactions. The VCPA has been applied by Virginia courts to certain debt collection conduct, particularly where a collector made false statements about the amount or character of a debt, threatened action it had no intent to take, or used deceptive collection practices. The Virginia Attorney General's Consumer Protection Section can investigate and bring enforcement actions, and the VCPA also creates a private right of action under § 59.1-204. Remedies include actual damages, attorney fees, and treble damages for willful violations, with a minimum of $500 in damages for willful violations. If you are facing a debt buyer lawsuit, a VCPA counterclaim alongside FDCPA arguments can substantially strengthen your position. You can also file a complaint with the Attorney General at oag.state.va.us, which does not provide direct compensation but can trigger investigation.

Does the Servicemembers Civil Relief Act affect debt collection in Virginia?

Yes, and it matters a lot in Virginia given the large active-duty military population in Hampton Roads, Northern Virginia, and Quantico. The federal Servicemembers Civil Relief Act (SCRA), 50 U.S.C. § 3901 et seq., caps interest rates on pre-service consumer debts at 6%, allows courts to stay civil proceedings against active-duty servicemembers, requires courts to consider appointment of counsel, and provides protections against default judgments. If a debt collector sues an active-duty servicemember in Virginia, the servicemember can request a stay of the proceedings under § 3932. A default judgment entered against an active-duty servicemember without compliance with SCRA can be reopened. Virginia has its own state SCRA-like protections under Va. Code § 44-102.1 that supplement federal law. If you or a family member are on active duty and facing a debt collection lawsuit, raise SCRA defenses immediately and consult military legal assistance through your installation's JAG office before responding.