Sued by Encore Capital Group in Arkansas? Here's What to Do Next

2015 · consent order

$52M+ total ($42M consumer refunds + $10M CFPB civil money penalty), plus order to stop collection on $125M+ in debts

CFPB consent order against Encore Capital Group, Midland Funding, Midland Credit Management, and Asset Acceptance finding the companies attempted to collect debts they didn't own or that were inaccurate, relied on robo-signed affidavits in court, and pressured consumers with misrepresentations about lawsuits. The order required documentation before filing suit and disclosures when collecting on time-barred debt.

CFPB source

2020 · lawsuit settled

$15M CFPB civil money penalty + $79,308.81 consumer redress; extended 2015 order conduct provisions for five additional years

CFPB filed suit and reached a stipulated settlement finding Encore and its subsidiaries violated the 2015 consent order by suing consumers without possessing required documentation, failing to provide required disclosures when consumers requested loan documentation, and suing on debts whose statutes of limitations had expired in violation of the FDCPA and CFPA.

CFPB source

Statute of Limitations Defense

In Arkansas, the statute of limitations for credit card debt is 5 years. If your last payment was more than 5 years ago, the debt is time-barred. Encore Capital Group has been the subject of CFPB findings related to suing on time-barred debts — check your dates carefully and raise the SOL defense in your Answer.

Lack of Standing / Chain of Title

As a debt buyer, Encore Capital Group must prove they actually purchased your specific account. Demand the complete chain of title — the purchase agreement, bill of sale, and assignment documents. In Arkansas courts, failing to produce this documentation can result in dismissal.

Challenge the Amount

Demand a complete accounting from the original creditor's last statement through the current claimed balance. Any unauthorized fees, post-charge-off interest, or collection costs not in the original agreement should be disputed line by line.

Arkansas Wage Garnishment Exemptions

First $200 per week in wages is exempt for head of household. Federal limits also apply.

Arkansas Deceptive Trade Practices Act

In addition to the federal FDCPA, Arkansas's Arkansas Deceptive Trade Practices Act may provide additional protections and remedies against Encore Capital Group's collection practices.

Arkansas Court System

Small claims division handles cases up to $5,000. Circuit court handles larger civil claims. Filing fees in Arkansas typically range $65-$250.

What is Encore Capital Group?

Encore Capital Group is the largest publicly traded debt buyer in the U.S. They own LVNV Funding LLC and Midland Credit Management. If you are sued by either, Encore is the parent company.

Has the CFPB taken action against Encore?

Yes. The CFPB has ordered Encore subsidiaries to pay millions in fines and restitution for illegal debt collection practices including suing without proper documentation and collecting on time-barred debts.

Can I sue Encore Capital Group?

You would typically sue the subsidiary that contacted you (LVNV Funding or Midland Credit Management), but in some cases the parent company may also be liable for directing illegal collection practices.

How does Encore get my debt?

Encore purchases portfolios of thousands of defaulted accounts from banks and credit card companies, usually for 3-5 cents per dollar. They then attempt to collect the full original balance plus interest and fees.

How long do I have to respond in Arkansas?

30 days from service to file your Answer with the circuit court.

What is the statute of limitations in Arkansas?

5 years for written contracts and credit cards. 5 years for oral contracts.

Can they garnish my wages in Arkansas?

Yes, but the first $200 per week is exempt if you are head of household.

Does Arkansas have a state consumer protection law?

Yes. The Arkansas Deceptive Trade Practices Act provides additional protections against unfair collection practices.

What is the statute of limitations on credit card debt in Arkansas?

Arkansas applies a five-year statute of limitations to actions on written contracts under Ark. Code Ann. § 16-56-111, which courts have applied to credit card accounts. The clock typically starts on the date of default, usually the date of last payment. Once five years pass without a lawsuit, the debt is time-barred. A collector who sues on a time-barred debt commits a violation of 15 U.S.C. § 1692e(2) (misrepresenting the legal status of the debt) and § 1692f(1) (attempting to collect an amount not legally owed). You should raise the statute of limitations as an affirmative defense in your Answer and consider filing an FDCPA counterclaim for up to $1,000 in statutory damages plus actual damages and attorney's fees under 15 U.S.C. § 1692k. Avoid making any partial payment or written acknowledgment of an old debt, which can revive the SOL under Ark. Code Ann. § 16-56-115.

How does Arkansas's head of household exemption protect my wages?

Arkansas provides one of the strongest wage protections in the country. Under Ark. Code Ann. § 16-66-208, the first $200 of weekly net earnings is fully exempt for any resident who is the head of a family. That is on top of the federal 25% cap under 15 U.S.C. § 1673. Practically, that means a collector with a judgment can garnish only the smaller of 25% of disposable earnings or amounts above $200 per week. If you do not assert head of household status, the collector and court may apply only the federal floor, so you must file a written claim of exemption with the issuing court promptly after receiving notice of garnishment. The exemption also applies to bank accounts holding traceable wages. Federal benefits like Social Security, SSI, and VA deposits remain fully protected under 42 U.S.C. § 407, regardless of head-of-household status.

Can a debt collector take my house in Arkansas?

Arkansas has one of the most generous homestead exemptions in the country. Under Arkansas Constitution Article 9, sections 3-5, the homestead of a head of family is exempt from sale under execution to satisfy most debts. The exemption covers up to 1/4 acre in a city, town, or village (regardless of value) and up to 80 acres outside a city, plus an additional 80 acres if the property's value is below specified caps. That means a credit card or medical debt judgment generally cannot force the sale of your primary residence if you are the head of a family. The exemption does not apply to purchase-money mortgages, taxes, or mechanic's liens. The collector can still record a judgment lien on non-homestead property, which is good for 10 years and can be renewed. To assert the homestead exemption, file a claim with the circuit court promptly.

What courts handle debt cases in Arkansas?

Arkansas debt collection cases are filed in circuit court, often in the small claims division for amounts up to $5,000. Larger cases go to the general civil division of the circuit court. Under Ark. R. Civ. P. 12(a), you have 30 days from service to file a written Answer with the court. Small claims procedure under Ark. Code Ann. §§ 16-17-602 et seq. is simplified, but lawyers are still allowed for plaintiffs. Venue is governed by Ark. Code Ann. § 16-60-101 and the federal FDCPA at 15 U.S.C. § 1692i: the suit must be in the county where you live or where you signed the original contract. If a collector files in the wrong county, raise improper venue in your Answer and as an FDCPA counterclaim, which exposes the collector to statutory damages under 15 U.S.C. § 1692k.

How does the Arkansas Deceptive Trade Practices Act apply to debt collectors?

The Arkansas Deceptive Trade Practices Act (Ark. Code Ann. §§ 4-88-101 et seq.) prohibits any deceptive or unconscionable trade practice, and Arkansas courts have applied it to debt collection conduct including false statements about debt status, harassment, and improper collection from time-barred debts. Under Ark. Code Ann. § 4-88-113(f), private plaintiffs can recover actual damages, attorney's fees, and in cases of willful or knowing violations, additional damages. The ADTPA's reach extends to both third-party collectors and original creditors operating in trade or commerce, filling a gap the federal FDCPA leaves open. Many of the same facts that support a federal FDCPA counterclaim under 15 U.S.C. § 1692e (false representations), § 1692f (unfair practices), or § 1692g (validation violations) also support a parallel ADTPA claim with potentially broader damages.