Sued by Encore Capital Group in Louisiana? Here's What to Do Next

2015 · consent order

$52M+ total ($42M consumer refunds + $10M CFPB civil money penalty), plus order to stop collection on $125M+ in debts

CFPB consent order against Encore Capital Group, Midland Funding, Midland Credit Management, and Asset Acceptance finding the companies attempted to collect debts they didn't own or that were inaccurate, relied on robo-signed affidavits in court, and pressured consumers with misrepresentations about lawsuits. The order required documentation before filing suit and disclosures when collecting on time-barred debt.

CFPB source

2020 · lawsuit settled

$15M CFPB civil money penalty + $79,308.81 consumer redress; extended 2015 order conduct provisions for five additional years

CFPB filed suit and reached a stipulated settlement finding Encore and its subsidiaries violated the 2015 consent order by suing consumers without possessing required documentation, failing to provide required disclosures when consumers requested loan documentation, and suing on debts whose statutes of limitations had expired in violation of the FDCPA and CFPA.

CFPB source

Statute of Limitations Defense

In Louisiana, the statute of limitations for credit card debt is 3 years. If your last payment was more than 3 years ago, the debt is time-barred. Encore Capital Group has been the subject of CFPB findings related to suing on time-barred debts — check your dates carefully and raise the SOL defense in your Answer.

Lack of Standing / Chain of Title

As a debt buyer, Encore Capital Group must prove they actually purchased your specific account. Demand the complete chain of title — the purchase agreement, bill of sale, and assignment documents. In Louisiana courts, failing to produce this documentation can result in dismissal.

Challenge the Amount

Demand a complete accounting from the original creditor's last statement through the current claimed balance. Any unauthorized fees, post-charge-off interest, or collection costs not in the original agreement should be disputed line by line.

Louisiana Wage Garnishment Exemptions

Federal limits apply. Head of household claiming dependents may get additional exemptions.

Louisiana Unfair Trade Practices and Consumer Protection Law

In addition to the federal FDCPA, Louisiana's Louisiana Unfair Trade Practices and Consumer Protection Law may provide additional protections and remedies against Encore Capital Group's collection practices.

Louisiana Court System

Small claims limit varies by parish. City and district courts handle civil cases. Filing fees in Louisiana typically range $50-$250.

What is Encore Capital Group?

Encore Capital Group is the largest publicly traded debt buyer in the U.S. They own LVNV Funding LLC and Midland Credit Management. If you are sued by either, Encore is the parent company.

Has the CFPB taken action against Encore?

Yes. The CFPB has ordered Encore subsidiaries to pay millions in fines and restitution for illegal debt collection practices including suing without proper documentation and collecting on time-barred debts.

Can I sue Encore Capital Group?

You would typically sue the subsidiary that contacted you (LVNV Funding or Midland Credit Management), but in some cases the parent company may also be liable for directing illegal collection practices.

How does Encore get my debt?

Encore purchases portfolios of thousands of defaulted accounts from banks and credit card companies, usually for 3-5 cents per dollar. They then attempt to collect the full original balance plus interest and fees.

How long to respond in Louisiana?

Only 15 days. This is one of the shortest deadlines — act immediately.

What is the SOL in Louisiana?

3 years for open accounts and credit cards. 10 years for written contracts (promissory notes).

Can they garnish wages?

Yes. Federal limits apply.

What is unique about Louisiana law?

Louisiana is based on civil law (not common law like other states). Some legal procedures differ from other states.

What is the statute of limitations on credit-card debt in Louisiana?

Most credit-card and open-account debt in Louisiana is governed by a 3-year liberative prescription under La. Civ. Code art. 3494. That clock generally runs from the date of last activity or last payment on the account. Debt based on a signed written contract (some installment loans, promissory notes) can be subject to a 10-year prescription under art. 3499, but routine revolving credit-card accounts fall under the 3-year rule. Once prescription runs, the debt is unenforceable in court if you raise the defense. Prescription is not automatic, though - you have to plead it as an affirmative defense in your answer or it can be waived. Making a partial payment, signing a written acknowledgment, or agreeing to a new payment plan can interrupt or restart prescription, so do not promise to pay or send money on an old debt without first confirming the dates. If a collector sues on a debt that is past its prescription period, that suit itself may violate the FDCPA.

Can a debt collector garnish my wages in Louisiana?

Yes, but only after suing you, winning a judgment, and obtaining a garnishment order from the court. Louisiana has one of the more protective wage-garnishment statutes in the country. Under La. R.S. 13:3881, a collector can take only 25% of your disposable earnings, meaning 75% of your wages after taxes and required withholdings are exempt. Federal law (15 U.S.C. § 1673) sets the same 25% cap, so Louisiana lines up with the federal floor. Certain income is fully protected: Social Security, SSI, VA benefits, unemployment, and most public assistance cannot be garnished for ordinary consumer debt. If a creditor freezes your bank account, you can claim those exemptions, but you typically have to act fast - file a claim of exemption with the court that issued the garnishment, usually within a short window after service. Talk to a Louisiana consumer attorney before any wages are taken if you can.

Does Louisiana have a state little-FDCPA?

Not in the comprehensive way states like Maryland, Massachusetts, or California do. Louisiana has not enacted a standalone state Fair Debt Collection Practices Act covering collectors the way the federal FDCPA does. Instead, abusive collection conduct is generally pursued under the Louisiana Unfair Trade Practices and Consumer Protection Law (LUTPA), La. R.S. 51:1401 et seq., which prohibits "unfair or deceptive acts or practices in the conduct of any trade or commerce." Louisiana courts have applied LUTPA to debt-collection misconduct in some cases. The practical effect is that most state-court actions against abusive collectors in Louisiana are still filed under the federal FDCPA, sometimes layered with LUTPA claims for added remedies. The federal FDCPA carries statutory damages up to $1,000 per case plus actual damages and attorney's fees under 15 U.S.C. § 1692k, which is usually the workhorse claim.

What does it cost to defend a debt collection lawsuit in Louisiana?

Many Louisiana consumer attorneys handle FDCPA defense on a contingency-style or fee-shifting basis, because the federal FDCPA (15 U.S.C. § 1692k) and LUTPA both allow a prevailing consumer to recover attorney's fees from the collector. If you have valid defenses or counterclaims - prescription, lack of standing by a debt buyer, validation failures, abusive conduct - an attorney may take your case without charging you out of pocket, intending to collect fees from the collector if you win. For simpler defenses, you may be able to file your own answer pleading prescription and lack of standing without a lawyer, especially in city or parish courts. Many parishes also have self-help resources through clerk's offices. Avoid ignoring the suit at all costs: a default judgment in Louisiana can lead to garnishment, bank seizure, and seizure of non-exempt property, and judgments in Louisiana are good for 10 years under La. R.S. 13:3068, renewable.

Can a Louisiana debt collector contact me at work?

Federal FDCPA § 1692c(a)(3) prohibits a collector from calling you at work if the collector knows or has reason to know your employer prohibits such calls. You do not need to put it in writing initially - a clear oral statement is enough to trigger the rule once the collector has been told. To create a paper trail, send the collector a short written notice by mail or email saying your employer does not allow personal calls and instructing them to stop contacting you at work. Keep a copy. After they receive that notice, any further work calls are a violation worth up to $1,000 in statutory damages plus actual damages and attorney's fees under § 1692k. You can also use FDCPA § 1692c(c) to demand the collector cease all communication with you, though that does not stop them from suing - it only stops phone calls and letters. Louisiana's LUTPA may layer additional remedies on top.