Sued by Encore Capital Group in Nebraska? Here's What to Do Next

2015 · consent order

$52M+ total ($42M consumer refunds + $10M CFPB civil money penalty), plus order to stop collection on $125M+ in debts

CFPB consent order against Encore Capital Group, Midland Funding, Midland Credit Management, and Asset Acceptance finding the companies attempted to collect debts they didn't own or that were inaccurate, relied on robo-signed affidavits in court, and pressured consumers with misrepresentations about lawsuits. The order required documentation before filing suit and disclosures when collecting on time-barred debt.

CFPB source

2020 · lawsuit settled

$15M CFPB civil money penalty + $79,308.81 consumer redress; extended 2015 order conduct provisions for five additional years

CFPB filed suit and reached a stipulated settlement finding Encore and its subsidiaries violated the 2015 consent order by suing consumers without possessing required documentation, failing to provide required disclosures when consumers requested loan documentation, and suing on debts whose statutes of limitations had expired in violation of the FDCPA and CFPA.

CFPB source

Statute of Limitations Defense

In Nebraska, the statute of limitations for credit card debt is 5 years. If your last payment was more than 5 years ago, the debt is time-barred. Encore Capital Group has been the subject of CFPB findings related to suing on time-barred debts — check your dates carefully and raise the SOL defense in your Answer.

Lack of Standing / Chain of Title

As a debt buyer, Encore Capital Group must prove they actually purchased your specific account. Demand the complete chain of title — the purchase agreement, bill of sale, and assignment documents. In Nebraska courts, failing to produce this documentation can result in dismissal.

Challenge the Amount

Demand a complete accounting from the original creditor's last statement through the current claimed balance. Any unauthorized fees, post-charge-off interest, or collection costs not in the original agreement should be disputed line by line.

Nebraska Wage Garnishment Exemptions

Greater of 75% of disposable earnings or 30x federal minimum wage exempt. Head of household gets 85% exemption.

Nebraska Consumer Protection Act

In addition to the federal FDCPA, Nebraska's Nebraska Consumer Protection Act may provide additional protections and remedies against Encore Capital Group's collection practices.

Nebraska Court System

Small claims limit $3,600. County court handles most civil cases up to $57,000. Filing fees in Nebraska typically range $25-$250.

What is Encore Capital Group?

Encore Capital Group is the largest publicly traded debt buyer in the U.S. They own LVNV Funding LLC and Midland Credit Management. If you are sued by either, Encore is the parent company.

Has the CFPB taken action against Encore?

Yes. The CFPB has ordered Encore subsidiaries to pay millions in fines and restitution for illegal debt collection practices including suing without proper documentation and collecting on time-barred debts.

Can I sue Encore Capital Group?

You would typically sue the subsidiary that contacted you (LVNV Funding or Midland Credit Management), but in some cases the parent company may also be liable for directing illegal collection practices.

How does Encore get my debt?

Encore purchases portfolios of thousands of defaulted accounts from banks and credit card companies, usually for 3-5 cents per dollar. They then attempt to collect the full original balance plus interest and fees.

How long to respond in Nebraska?

30 days from service.

What is the SOL in Nebraska?

5 years for written contracts. 4 years for oral contracts.

Can wages be garnished?

Yes, but head of household may get 85% exemption.

Where are cases filed?

County court handles most consumer debt cases.

How long can a creditor sue me on a credit card or other debt in Nebraska?

Nebraska's statute of limitations is five years on written contracts (Neb. Rev. Stat. § 25-205) and four years on oral contracts and accounts (§ 25-206). Most credit-card and store-card agreements are treated as written contracts, so the five-year period typically applies. The clock generally begins running from the date of last payment or the date of default, depending on the contract language. After the statute has run, the debt is time-barred and you have a complete defense to a lawsuit, but you must raise it as an affirmative defense in your answer to the complaint. A time-barred debt remains a debt the collector can ask you to pay voluntarily, but the collector cannot lawfully sue, threaten suit, or imply that suit is still available. Be careful about partial payments or written acknowledgment of an old debt; in some circumstances Nebraska law treats these as restarting the clock. If you are unsure of the date of last payment, request validation under the FDCPA and pull your credit reports for the original charge-off date.

If I am a head of household in Nebraska, how much can be garnished from my wages?

Nebraska law gives heads of household stronger wage-garnishment protection than the federal minimum. Under Neb. Rev. Stat. § 25-1558, if you are the head of a family, the maximum garnishment is 15 percent of disposable earnings, meaning you keep 85 percent. For non-head-of-household earners, the limit follows the federal cap of 25 percent of disposable earnings or the amount above 30 times the federal minimum wage, whichever is less. Disposable earnings means earnings remaining after legally required deductions. To claim the head-of-household exemption you typically need to file an exemption claim with the court after garnishment is served and provide proof such as a tax return showing a dependent or other documentation that you provide more than half the support for someone in your household. Federal benefits including Social Security, SSI, VA, and most pensions are fully exempt from garnishment regardless of head-of-household status.

Is the collection agency suing me registered to operate in Nebraska?

Yes, third-party collection agencies and most debt buyers operating in Nebraska are required to register and post a bond under the Nebraska Collection Agency Act, Neb. Rev. Stat. § 45-601 et seq. Registration is administered through the Nebraska Secretary of State and the relevant licensing body. You can request verification or search the public registration list to confirm whether the entity suing you is currently registered. If the collector or debt buyer is not registered at the time it sent collection letters or filed suit, that is a strong defense and can also support a counterclaim under the Nebraska Consumer Protection Act. Even where a collector is registered, the bond requirement gives consumers a potential additional source of recovery if a judgment for damages is obtained. Always check registration first; it is one of the quickest ways to find leverage in a Nebraska collection case.

What does the Nebraska Consumer Protection Act add to my federal FDCPA rights?

The federal FDCPA, 15 U.S.C. §§ 1692-1692p, regulates third-party debt collectors and debt buyers but generally does not reach the original creditor. The Nebraska Consumer Protection Act and the Uniform Deceptive Trade Practices Act, Neb. Rev. Stat. § 87-301 et seq. and § 59-1601 et seq., are broader and prohibit deceptive or unfair conduct by any business, including original creditors. Available remedies include actual damages, injunctive relief, attorney fees, and in some cases treble or enhanced damages. The Consumer Protection Division within the Nebraska Attorney General's office accepts written complaints and investigates patterns of abuse. In practice this means if a bank or hospital itself misrepresents the amount owed, threatens improper action, or fails to honor a written dispute, you may have a state-law claim even when the FDCPA does not directly apply. Combining state and federal claims can substantially improve settlement value.

What should I do if a Nebraska collector threatens to garnish my Social Security?

Social Security and most other federal benefits are protected from garnishment by private creditors under 42 U.S.C. § 407 and federal Treasury Rule 31 CFR Part 212. A collector who threatens to take your Social Security to pay a credit-card or medical debt is making a misleading statement and likely violating the FDCPA, 15 U.S.C. § 1692e. If those benefits are deposited into your bank account by direct deposit, banks are required to automatically protect up to two months of those benefits when a garnishment order is received. To preserve that protection, do not commingle Social Security with substantial amounts of other money in the same account, and keep records showing the direct-deposit source. If the bank freezes your account anyway, file an exemption claim with the court and notify the bank in writing. Document the collector's threats, save voicemails and letters, and consider filing a complaint with the Nebraska Attorney General's Consumer Protection Division and the CFPB.