Sued by Encore Capital Group in California? Here's What to Do Next

2015 · consent order

$52M+ total ($42M consumer refunds + $10M CFPB civil money penalty), plus order to stop collection on $125M+ in debts

CFPB consent order against Encore Capital Group, Midland Funding, Midland Credit Management, and Asset Acceptance finding the companies attempted to collect debts they didn't own or that were inaccurate, relied on robo-signed affidavits in court, and pressured consumers with misrepresentations about lawsuits. The order required documentation before filing suit and disclosures when collecting on time-barred debt.

CFPB source

2020 · lawsuit settled

$15M CFPB civil money penalty + $79,308.81 consumer redress; extended 2015 order conduct provisions for five additional years

CFPB filed suit and reached a stipulated settlement finding Encore and its subsidiaries violated the 2015 consent order by suing consumers without possessing required documentation, failing to provide required disclosures when consumers requested loan documentation, and suing on debts whose statutes of limitations had expired in violation of the FDCPA and CFPA.

CFPB source

Statute of Limitations Defense

In California, the statute of limitations for credit card debt is 4 years. If your last payment was more than 4 years ago, the debt is time-barred. Encore Capital Group has been the subject of CFPB findings related to suing on time-barred debts — check your dates carefully and raise the SOL defense in your Answer.

Lack of Standing / Chain of Title

As a debt buyer, Encore Capital Group must prove they actually purchased your specific account. Demand the complete chain of title — the purchase agreement, bill of sale, and assignment documents. In California courts, failing to produce this documentation can result in dismissal.

Challenge the Amount

Demand a complete accounting from the original creditor's last statement through the current claimed balance. Any unauthorized fees, post-charge-off interest, or collection costs not in the original agreement should be disputed line by line.

California Wage Garnishment Exemptions

Greater of 75% of disposable earnings or 40x California minimum wage is exempt. More protective than federal law.

Rosenthal Fair Debt Collection Practices Act (Cal. Civ. Code 1788)

In addition to the federal FDCPA, California's Rosenthal Fair Debt Collection Practices Act (Cal. Civ. Code 1788) may provide additional protections and remedies against Encore Capital Group's collection practices.

California Court System

Small claims limit $12,500. Unlimited civil for amounts over $35,000. Limited civil for $35,000 and under. Filing fees in California typically range $75-$435.

What is Encore Capital Group?

Encore Capital Group is the largest publicly traded debt buyer in the U.S. They own LVNV Funding LLC and Midland Credit Management. If you are sued by either, Encore is the parent company.

Has the CFPB taken action against Encore?

Yes. The CFPB has ordered Encore subsidiaries to pay millions in fines and restitution for illegal debt collection practices including suing without proper documentation and collecting on time-barred debts.

Can I sue Encore Capital Group?

You would typically sue the subsidiary that contacted you (LVNV Funding or Midland Credit Management), but in some cases the parent company may also be liable for directing illegal collection practices.

How does Encore get my debt?

Encore purchases portfolios of thousands of defaulted accounts from banks and credit card companies, usually for 3-5 cents per dollar. They then attempt to collect the full original balance plus interest and fees.

How long do I have to respond to a debt lawsuit in California?

30 days from personal service (or 35 if served by mail) to file your Answer with the court.

What is the statute of limitations for credit card debt in California?

4 years under CCP 337 for obligations based on a written contract. 2 years for oral contracts.

What is the Rosenthal Act?

The Rosenthal Fair Debt Collection Practices Act extends FDCPA-like protections to original creditors in California, not just third-party collectors. This gives California consumers broader protection.

Can they garnish my wages in California?

Yes, but California is more protective than federal law. The greater of 75% of disposable earnings or 40 times the California state minimum wage is exempt from garnishment.

What courts handle debt cases in California?

Small claims for amounts up to $12,500, limited civil for up to $35,000, and unlimited civil for larger amounts.

What is the California Fair Debt Buyer Practices Act and how does it help me?

The California Fair Debt Buyer Practices Act, Cal. Civ. Code §§ 1788.50-1788.66, imposes strict requirements on debt buyers (companies that purchase charged-off debts and sue to collect). Under § 1788.58, the plaintiff debt buyer must attach to the complaint copies of the contract or other writing evidencing the original debt, the chain of assignment from the original creditor, and an itemized account statement showing how the balance was calculated. The plaintiff must also plead specific facts under § 1788.58, including the date of default, the original creditor's name, and the date of charge-off. Failure to comply is grounds for dismissal under § 1788.60. The FDBPA also provides for statutory damages up to $1,000 per action plus attorney's fees under § 1788.62. If you are sued by a debt buyer in California, check the complaint immediately for compliance and raise any deficiencies in your Answer or by demurrer.

How is the Rosenthal Act different from the federal FDCPA?

The federal FDCPA at 15 U.S.C. §§ 1692-1692p only covers third-party debt collectors, not the original creditor that issued the debt. California's Rosenthal Fair Debt Collection Practices Act (Cal. Civ. Code §§ 1788-1788.33) closes that gap by applying FDCPA-style rules to original creditors collecting their own debts. Cal. Civ. Code § 1788.17 incorporates most of the FDCPA's substantive prohibitions, so Rosenthal violations include false statements, harassment, validation failures, and collecting time-barred debts. Remedies under Cal. Civ. Code § 1788.30 include actual damages, statutory damages up to $1,000 per action, and attorney's fees. That means if Capital One or Discover (collecting their own accounts) violates the FDCPA-style rules, you have a Rosenthal claim even though the federal FDCPA would not reach them. Pair a Rosenthal counterclaim with an FDCPA claim under § 1692k whenever a third-party collector is involved.

Can a debt collector garnish my wages in California?

California has stronger wage protections than the federal floor. Under Cal. Civ. Proc. Code § 706.050, the maximum garnishment is the lesser of (a) 25% of weekly disposable earnings or (b) 50% of the amount by which weekly disposable earnings exceed 40 times the state minimum wage. With California's 2026 state minimum wage of $16.50, that translates to a substantial weekly exemption that is more protective than the federal 30x minimum-wage floor under 15 U.S.C. § 1673. To claim the exemption, file a Claim of Exemption (form EJ-160) with the levying officer and serve a copy on the creditor. The creditor must then file a Notice of Opposition or release the funds. Social Security, SSI, and VA benefits are fully protected under federal law (42 U.S.C. § 407) regardless of the state cap, and California also exempts unemployment, disability, and public assistance under Cal. Civ. Proc. Code § 704.080.

How long does a debt collector have to sue in California?

California's statute of limitations for written contracts, including credit cards, is four years under Cal. Code Civ. Proc. § 337. The clock starts on the date of default, typically the date of the last payment. Oral contracts have a two-year SOL under § 339. Once the four years run, the debt is time-barred, and a collector who sues anyway commits a violation of 15 U.S.C. § 1692e(2) and § 1692f(1) of the FDCPA, as well as Cal. Civ. Code § 1788.17 (Rosenthal Act). California also has unique protections under the Fair Debt Buyer Practices Act: a debt buyer who knowingly sues on time-barred debt can be liable for statutory damages plus attorney's fees. Critically, in California a partial payment or written acknowledgment can restart the SOL under Cal. Code Civ. Proc. § 360, so do not pay or sign anything on an old debt without understanding the consequences.

What is the meet-and-confer requirement in California debt cases?

California limited civil cases include several procedural protections for consumers. Under California Rules of Court, Rule 3.724, parties must meet and confer at least 30 days before the initial case management conference to discuss the case, settlement options, and discovery. For debt collection cases under Cal. Civ. Code §§ 1788.50-1788.66, the plaintiff must have attached the original contract, the chain of assignment, and an itemized statement to the complaint. If the documents are missing or incomplete, raise that immediately. California also offers a streamlined limited civil discovery process under Cal. Code Civ. Proc. §§ 94-95, allowing each party to use 35 interrogatories and other limited tools. Even at this stage, an Answer that raises statute of limitations, Rosenthal Act violations, FDBPA documentation deficiencies, and FDCPA validation failures often pressures the debt buyer to dismiss or settle. Most California consumer debt cases that go beyond the initial filing collapse on documentary deficiencies.